Top-down internal communication and its importance for the sustainability of agricultural organizations from the perspective of Tomas Bata´s management philosophy

. 2023 ; 18 (9) : e0291087. [epub] 20230919

Jazyk angličtina Země Spojené státy americké Médium electronic-ecollection

Typ dokumentu časopisecké články, práce podpořená grantem

Perzistentní odkaz   https://www.medvik.cz/link/pmid37725622

The benefits of internal communication not only can be associated with higher performance, but also with increased awareness of the values within an organization, setting and achieving objectives, getting involved in beneficial activities, encouraging employees' personal development and, last but not least, educating and motivating employees to take responsibility. A responsible working environment facilitates effective internal communication, which is in line with the principles of the Bata Management System. The aim of this paper is to evaluate whether setting top-down internal communication is in line with the sustainable principles of Tomas Bata in organizations in the Czech Republic. The article assesses workplace communication and relationships, including social sustainability and social responsibility, focusing on their added value for corporate practice in all areas of business. The study is based on quantitative research in organizations across sectors and qualitative research in agricultural organizations (questionnaire survey n1 = 183; focus group n3 = 5), using the tools of descriptive statistics, logistic regression and cluster analysis. The results have shown that combining methods of top-down communication is crucial for communicating information efficiently, stimulating employees and achieving the organization´s objectives and that Tomas Bata´s philosophy concerning communication setting can be implemented even more easily in the current digital age than it was in the past if organizations are interested. The research contributes to a better understanding of how the Bata Management System can be applied within each organization, how effective communication settings will help prevent conflicts that workers are engaged in, increase their stabilization, and facilitate the application of Bata's sustainable legacy in the international space. Research makes a significant contribution to advancing knowledge of effective communication from the perspective of Bata for the sustainability of agricultural organizations where the principles have not yet been explored. This is evidenced by the zero overlap with previously published articles despite the rapid progress of research and technology.

Zobrazit více v PubMed

Hitka M, Ďurian J, Lorincová S, Dúbravská B. Influence of Selected Macroeconomic Indicators on Employee Motivation. E&M Economics and Management. 2021;24(3): 4–22. doi: 10.15240/tul/001/2021-03-001 DOI

Briš P, Svoboda J, Brišová H. The growing importance of the practical application of corporate social responsibility in the management of companies in the Czech Republic. Journal of Competitiveness. 2013;5(2): 124–138. doi: 10.7441/joc.2013.02.09 DOI

Vrabcová P, Urbancová H, Hudáková M. Strategic Trends of Organizations in the Context of New Perspectives of Sustainable Competitiveness. Journal of Competitiveness. 2022;14(2): 174–193. doi: 10.7441/joc.2022.02.10 DOI

Balaban M, Perutka L, Paye S, Savić D, Herman J. The Social Welfare System in Bata Company Towns (1920s–1950s): Between Transnational Vision and Local Settings. International Review of Social History. 2022;1–28. doi: 10.1017/S0020859022000402 DOI

Bata TJ. Planning at Bata. Planning Review. 1982;10(4): 14–44. doi: 10.1108/eb053992 PubMed DOI

Men LR. The internal communication role of the chief executive officer: Communication channels, style, and effectiveness. Public Relations Review. 2015;41(4): 461–471. doi: 10.1016/j.pubrev.2015.06.021 DOI

Verčič AT, Špoljarić A. Managing internal communication: How the choice of channels affects internal communication satisfaction. Public relations review. 2020;46(3): 101926. doi: 10.1016/j.pubrev.2020.101926 DOI

Men LR., Qin YS, Mitson R. Engaging Startup Employees via Charismatic Leadership Communication: The Importance of Communicating “Vision, Passion, and Care”. International Journal of Business Communication. 2021;0(0). doi: 10.1177/23294884211020488 DOI

Barendsen W, Muß AC, Silvius G. Exploring team members’ perceptions of internal sustainability communication in sustainable project management. Project Leadership and Society. 2021;2: 100015. doi: 10.1016/j.plas.2021.100015 DOI

Genç R. The importance of communication in sustainability & sustainable strategies. Procedia Manufacturing. 2017;8: 511–516. doi: 10.1016/j.promfg.2017.02.065 DOI

Ober J, Kochmańska A. Adaptation of Innovations in the IT Industry in Poland: The Impact of Selected Internal Communication Factors. Sustainability. 2021;14(1): 140. doi: 10.3390/su14010140 DOI

Lorincova S, Miklosik A, Hitka M. The role of corporate culture in economic development of small and medium-sized enterprises. Technological and Economic Development of Economy. 2022;28(1): 220–238. doi: 10.3846/tede.2021.15983 DOI

Rincon-Roldan F, Lopez-Cabrales A. The impact of employment relationships on firm sustainability. Employee Relations: The International Journal. 2021;44(2): 386–406. doi: 10.1108/ER-12-2020-0522 DOI

Acosta RZ, Febles AJ, Banaitis A., Ferreira FAF. Managing Communication and Participation in Canary Islands Firms. E&M Economics and Management. 2022;25(2): 75–92. doi: 10.15240/tul/001/2022-2-005 DOI

Hitka M, Rozsa Z, Potkany M, Lizbetinova L. Factors forming employee motivation influenced by regional and age-related differences. Journal of Business Economics and Management. 2019;20(4): 674–693. doi: 10.3846/jbem.2019.6586 DOI

Moslehpour M, Altantsetseg P, Mou W, Wong WK. Organizational climate and work style: The missing links for sustainability of leadership and satisfied employees. Sustainability. 2018;11(1): 125. doi: 10.3390/su11010125 DOI

Urbanová M, Dundelová J. Work culture of the Bata company. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis. 2012;60(7): 487–494.

Lank AG. A conversation with Tom Bata. Family Business Review. 1997;10(3): 211–219. doi: 10.1111/j.1741-6248.1997.00211.x DOI

Ch Sun, Skapa S, Liu J, Horak J, Yang Y. Does Core Competence Affect Corporate Social Responsibility? Journal of Competitiveness. 2021;13(4): 132–150. doi: 10.7441/joc.2021.04.08 DOI

Sebastião SP, Zulato G, Trindade AD. Internal communication and organisational culture: The management interplay in the view of the Portuguese communication consultant. Public relations review. 2017;43(4): 863–871. doi: 10.1016/j.pubrev.2017.05.006 DOI

Lukáč M, Stachová K, Stacho Z, Bartáková GP, Gubíniová K. Potential of Marketing Communication as a Sustainability Tool in the Context of Castle Museums. Sustainability. 2021;13(15): 8191. doi: 10.3390/su13158191 DOI

Duthler G, Dhanesh GS. The role of corporate social responsibility (CSR) and internal CSR communication in predicting employee engagement: Perspectives from the United Arab Emirates (UAE). Public relations review. 2018;44(4): 453–462. doi: 10.1016/j.pubrev.2018.04.001 DOI

Gavurova B, Schonfeld J, Bilan Y, Dudas T. Study of the Differences in the Perception of the Use of the Principles of Corporate Social Responsibility in Micro, Small and Medium-Sized Enterprises in the V4 Countries. Journal of Competitiveness. 2022;14(2): 23–40. doi: 10.7441/joc.2022.02.02 DOI

Jacobs MA, Yu W, Chavez R. The effect of internal communication and employee satisfaction on supply chain integration. International Journal of Production Economics. 2016;171: 60–70. doi: 10.1016/j.ijpe.2015.10.015 DOI

Rybka Z. Basic principles of Bata’s management system. 3rd ed. Žilina: Georg; 2013.

Martos-Pedrero A, Jiménez-Castillo D, Cortés-García FJ. Examining drivers and outcomes of corporate social responsibility in agri-food firms. Agric. Econ.– Czech. 2022;68(3): 79–86. doi: 10.17221/398/2021-AGRICECON DOI

Tomaštík M. Bata Phenomenon in History. In Tomáš Baťa-doba a společnost: contributions from the conference in Zlín. 2007

Maheshwari M, Samal A, Bhamoriya V. Role of employee relations and HRM in driving commitment to sustainability in MSME firms. International Journal of Productivity and Performance Management. 2020;69(8): 1743–1764. doi: 10.1108/IJPPM-12-2019-0599 DOI

Krejcie RV, Morgan DW. Determining sample size for research activities. Educational and Psychological Measurement. 1970;30: 607–610. doi: 10.1177/001316447003000308 DOI

Stacho Z, Stachová K, Varečková Ľ, Matúšová JG. Direction of businesses operating in Slovakia to develop key managerial competencies" Production Engineering Archives. 2021;27(4): 291–295. doi: 10.30657/pea.2021.27.39 DOI

Wang T, Li N, Li H. Design and development of human resource management computer system for enterprise employees. PLoS ONE. 2021;16(12): e0261594. doi: 10.1371/journal.pone.0261594 PubMed DOI PMC

Brown LS, Lewis K. The elementary forms of digital communication. PLoS ONE. 2022;17(9): e0273726. doi: 10.1371/journal.pone.0273726 PubMed DOI PMC

Nejnovějších 20 citací...

Zobrazit více v
Medvik | PubMed

Communication from below: Feedback from employees as a tool for their stabilisation

. 2024 Apr 15 ; 10 (7) : e28287. [epub] 20240324

Najít záznam

Citační ukazatele

Nahrávání dat ...

Možnosti archivace

Nahrávání dat ...