In the course of several past years, the question of healthcare quality was discussed from all angles, supported officially, and requested in some institutions; however, the level of the quality has often been defined chaotically, and it is not altogether clear what is to be expected from the various proposed systems. With the help of high-quality counselling, the team of the author's institution has introduced a system which from the start allowed setting up written and graphic working protocols based on the detailed analysis of all processes, definition of weak points and their reconstruction, and their following synthesis. These protocols are elaborated into detail horizontally and vertically in the form of processes, according to the needs of individual procedures, but in all of them the risk parts are clearly determined. For each risk point there is a definition of potential hazards, their solution, and the competent person responsible for their solution. The risk management system introduced in this way represents the most powerful instrument for providing healthcare in highest quality with minimizing the risk of damage to the patient. Regardless of other undeniable benefits (economic), the sole possibility to decrease the risk of patients‘ damage represents an unequivocal stimulus to introduce qualitative systems into the healthcare institutions.

Sanatorium Pronatal Prague

3. český a mezinárodní andrologický kongres, Štiřín, 13.-15.6.2008