Aim:The aim of this study was to give an overview of family caregiver satisfaction within the home palliative care situation inNorth Rhine-Westphalia, Germany. Design:A cross-sectional study. Methods: An anonymous questionnaire, with seven validated scales, and comprising of 71 items, was used. The items investigated perceived needs and burdens of families withina home-based palliative care situation. The satisfaction of the family caregivers with the services delivered by palliative care teams was measured by the FAMCARE-2 Scale. Descriptive statistics and analysis of covariance (ANCOVA) were performed. Results: A convenience sample of 106 family members agreed to participate in the study. Overall, we found high satisfaction within our sample. There was high satisfaction with how the services respected the dignity of families, and how they providedcomfort to patients. Satisfaction was lower with regardto information about patients. Conclusion:High or low satisfaction with palliative care, tells us little about the quality of services. The high satisfaction within this study could be interpreted as a sign that palliative care was important to families at the time ofavailability. Regular and continuous assessment can serve to inform the continuous quality of care provision for patients and their families.

Chair of family oriented and community based nursing Department of Nursing Science Faculty of Health Witten Herdecke University Witten Germany

Facultyof Business Management and Social Sciences University of Applied Sciences Osnabrueck Osnabrueck Germany

Galatsch Michael Research group “FamiLe Family health in the life courseˮ Faculty of Business Management and Social Sciences University of Applied Sciences Osnabrueck Germany and Department of Nursing Science Faculty of Health Witten Herdecke University Witten Germany

Institute of Occupational Social and Environmental Medicine Centre for Health and Society Faculty of Medicine University of Düsseldorf Düsseldorf Germany

Research group “FamiLe Family health in the life courseˮ Faculty of Business Management and Social Sciences University of Applied Sciences Osnabrueck Germany and Department of Nursing Science Faculty of Health Witten Herdecke University Witten Germany

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