Aim: The aim of this study was to determine perceptions of individualized care by nurses and patients, to determine relationships between demographic characteristics and perceptions of individualized care, and to compare the differences between nurses and patients. Methods: A descriptive correlation study. The research sample consisted of a group of 185 nurses and 279 patients surgical departments of four hospitals in Ostrava and its surroundings. Data were collected in fall 2009 using standardized instrument ICS with two versions for nurses and patients (Suhonen et al., 2005). Results: Measuring instrument with three subscales were used simultaneously for nurses (nurse-ICS) and patients (ICS-patient), evaluation was done using the Likert scale (1-5). Patients perceived that nurses are generally supporting their individuality during nursing care. Nurses assessed the perceptions of individualized care in all areas by higher average score than patients (p < 0.01). The most neglected areas in both groups was the patient´ personal life situation. Strong influence of demographic characteristics of patients and nurses in their perceptions of individualized care was not proven. Guest perceptions of individualized care were more positive in patients with shorter hospital stay and patients who were admitted to the hospital as planned. There were no significant differences in perception of individuality and individualized care among hospitals. Conclusion: The results of this study showed differences in the perception of individuality and the patient's individualized care between nurses and patients. ICS is a useful tool for assessing perceptions of individualized nursing care in the Czech environment.

Cyprus University of Technology School of Health Sciences

Ostravská univerzita Lékařská fakulta Ostrava

Perception of individualized care by nurses and patients from surgical departments

Vnímání individualizované péče sestrami a pacienty chirurgických oddělení [elektronický zdroj] /

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