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Socially assistive robots in health and social care: Acceptance and cultural factors. Results from an exploratory international online survey

I. Papadopoulos, S. Wright, C. Koulouglioti, S. Ali, R. Lazzarino, Á. Martín-García, C. Oter-Quintana, C. Kouta, E. Rousou, K. Papp, R. Krepinska, V. Tothova, M. Malliarou, P. Apostolara, M. Lesińska-Sawicka, M. Nagorska, M. Liskova, L. Nortvedt,...

. 2023 ; 20 (2) : e12523. [pub] 20230202

Language English Country Japan

Document type Journal Article

AIM: This study explored the views of an international sample of registered nurses and midwives working in health and social care concerning socially assistive robots (SARs), and the relationship between dimensions of culture and rejection of the idea that SARs had benefits in these settings. METHODS: An online survey was used to obtain rankings of (among other topics) the extent to which SARs have benefits for health and social care. It also asked for free text responses regarding any concerns about SARs. RESULTS: Most respondents were overwhelmingly positive about SARs' benefits. A small minority strongly rejected this idea, and qualitative analysis of the objections raised by them revealed three major themes: things might go wrong, depersonalization, and patient-related concerns. However, many participants who were highly accepting of the benefits of SARs expressed similar objections. Cultural dimensions of long-term orientation and uncertainty avoidance feature prominently in technology acceptance research. Therefore, the relationship between the proportion of respondents from each country who felt that SARs had no benefits and each country's ratings on long-term orientation and uncertainty avoidance were also examined. A significant positive correlation was found for long-term orientation, but not for uncertainty avoidance. CONCLUSION: Most respondents were positive about the benefits of SARs, and similar concerns about their use were expressed both by those who strongly accepted the idea that they had benefits and those who did not. Some evidence was found to suggest that cultural factors were related to rejecting the idea that SARs had benefits.

Adjunct Faculty Institute of Medical Sciences Medical College of Rzeszow University Rzeszów Poland

Bataan Peninsula State University Bataan Philippines

Centre for Workplace Excellence University of South Australia

College of Nursing and Midwifery Bataan Peninsula State University Main Campus Bataan Philippines

Department of Mental Health and Social Work Middlesex University London UK

Department of Nursing and Health Promotion Faculty of Health Sciences OsloMet Oslo Metropolitan University Oslo Norway

Department of Nursing Faculty of Nursing and Rehabilitation Konan Women's University Kobe Japan

Department of Nursing School of Health Sciences Cyprus University of Technology Limassol Cyprus

Department of Psychology Faculty of Arts and Science Eastern Mediterranean University Famagusta Cyprus

Faculty of Health and Social Sciences University of South Bohemia České Budějovice České Budějovice Czech Republic

Faculty of Health Sciences Nursing Department Istanbul Aydin University Istanbul Turkey

Faculty of Nursing and Midwifery Iran University of Medical Sciences Nursing Research Center Tehran Iran

Faculty of Nursing Campus Egaleo Park University of West Attica Egaleo Greece

Faculty of Nursing Near East University Mersin Turkey

Faculty of Nursing Suratthani Rajabhat University Surat Thani Thailand

Faculty of Social Sciences and Health Care Constantine the Philosopher University in Nitra Slovak Republic

Head Research Centre for Transcultural Studies in Health Department of Mental Health and Social Work School of Health and Education Middlesex University London UK

Independent Researcher Galil Israel

Manager Bachelor Programme Nursing Vorarlberg University of Applied Sciences Dornbirn Austria

MICD Nayabato Kathmandu Nepal

Nursing Department Faculty of Medicine Universidad Autónoma de Madrid Madrid Spain

Nursing Department Hartwick College Oneonta New York USA

Research Centre for Transcultural Studies in Health Middlesex University London UK

Research Centre for Transcultural Studies in Health Middlesex University Western Sussex Hospitals NHS Foundation Trust Worthing West Sussex UK

San Blas Primary Healthcare Centre of the Gerencia Asistencial de Atención Primaria Servicio Madrileño de Salud Madrid Spain

State University of Applied Sciences in Pila Pila Poland

SZŠ a VOŠZ Havlíčkův Brod Havlickuv Brod Czech Republic

Tel Aviv University Tel Aviv Israel

University of Debrecen Debrecen Hungary

University of South Australia Magill campus Magill South Australia Australia

University of Thessaly Larissa Greece

VID Specialized University Oslo Norway

References provided by Crossref.org

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