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The Challenges of Inter-role Conflicts for Peer Support Workers
M. Janoušková, K. Vlčková, V. Harcuba, T. Klučková, J. Motlová, L. Bankovská Motlová
Language English Country United States
Document type Journal Article
- MeSH
- Mental Disorders * therapy psychology MeSH
- Qualitative Research MeSH
- Humans MeSH
- Counseling MeSH
- Mental Health Services * MeSH
- Peer Group MeSH
- Check Tag
- Humans MeSH
- Publication type
- Journal Article MeSH
The definitions of the roles of peer support workers (PSWs) are unclear, creating one of the main challenges to PSWs' successful involvement in mental health care. In this empirical qualitative study conducted in the Czech Republic, four common roles of PSWs (N=15) were identified: friend, professional, staff member, and expert-by-experience. Conflicts were observed between the roles of friend and professional and between staff member and expert-by-experience. These conflicts may have a detrimental effect on the PSWs' well-being. The authors therefore call on organizations to prioritize regular supervision, team education, clear definition of the PSW position within an organization, and the destigmatization of people with mental illness in mental health services.
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