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Observations and lessons learnt from non health professionals evaluating a health search engine

. 2014 ; 205 () : 940-4.

Language English Country Netherlands Media print

Document type Journal Article, Multicenter Study

This article presents the results of one of the stages of the user-centered evaluation conducted in a framework of the EU project Khresmoi. In a controlled environment, users were asked to perform health-related tasks using a search engine specifically developed for trustworthy online health information. Twenty seven participants from largely the Czech Republic and France took part in the evaluation. All reported overall a positive experience, while some features caused some criticism. Learning points are summed up regarding running such types of evaluations with the general public and specifically with patients.

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